Privacy Policy

Identity data (name, date of birth, identification documents), contact data, financial data (funding instruments, transaction history), technical data (device, IP, session logs) and communications with our support team.

To provide the services you request, to meet legal obligations under anti-money laundering and sanctions law, to prevent fraud, and to improve our products. We do not sell personal data, and we do not use transaction content for advertising.

Licensed banking and payout partners required to complete your transaction, identity and fraud-prevention providers, and regulators or law enforcement where legally compelled. Every processor is bound by contract and assessed before onboarding.

Data may be processed outside your country to complete cross-border payments. Transfers rely on adequacy decisions or standard contractual clauses with supplementary safeguards.

Transaction and verification records are retained for the period required by financial regulation in each market — typically five to seven years after account closure. Other data is deleted or anonymised once its purpose ends.

You can request access, correction, deletion, restriction, portability, or object to certain processing. Email privacy@totalremit.com. We respond within 30 days. Some rights are limited where record-keeping is legally mandated.